Guidance to Unemployment Claimants – Issued by Texas Workforce Commission

The Texas Workforce Commission (TWC) issued the following guidance on Thursday, April 30, 2020 to unemployment claimants concerning their continued eligibility for unemployment benefits (UI) should they refuse rehire.

Each UI benefits case is currently evaluated on an individual basis. However, because of the COVID-19 emergency, the following are reasons that UI benefits would be granted if the individual refuses suitable work.

Allowable Reasons for Refusal:

  • At High Risk – People 65 years or older are at a higher risk for getting very sick from COVID-19 (Source DSHS website).
  • Household member at high risk – People 65 years or older are at a higher risk of getting very sick from COVID-19 (source DSHS website).
  • Diagnosed with COVID – the individual has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered.
  • Family member with COVID – anybody in the household has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered and 14 days have not yet passed.
  • Quarantined – individual is currently in 14-day quarantine due to close contact exposure to COVID-19.
  • Child care – Child’s school or daycare closed and no alternatives are available.

Any other situation will be subject to a case by case review by the Texas Workforce Commission based on individual circumstances.

For more information from TWC or information relating to COVID-19 FAQ, Employers, Jobseekers, Self-Employed and Child Care, please visit www.texasworkforce.org. Or utilize any of the direct links above.


The Texas Workforce Commission is a state agency dedicated to helping Texas employers, workers and communities prosper economically. For details on TWC and the services it offers in coordination with its network of local workforce development boards, call 512-463-8942 or visit www.texasworkforce.org.

kmcgaw On May - 1 - 2020

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